Journal of Service Research hypertext transfer protocol://jsr.sagepub.com/ transactions vs. Relationships: What Should the Company stress? Gila E. Fruchter and Simon P. Sigué Journal of Service Research 2005 8: 18 DOI: 10.1177/1094670505276629 The online strain of this article post be found at: hypertext transfer protocol://jsr.sagepub.com/content/8/1/18 Published by: hypertext transfer protocol://www.sagepublications.com On behalf of: Center for Excellence in Service, University of Maryland spare function and information for Journal of Service Research can be found at: Email Alerts: http://jsr.sagepub.com/cgi/alerts Subscriptions: http://jsr.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav Citations: http://jsr.sagepub.com/content/8/1/18.refs.html >> discrepancy of Record - Jul 18, 2005 What is This? Downloaded from jsr.sagepub.com at University of No ttingham on April 24, 2012 minutes vs. Relationships: What Should the Company evince? Gila E. Fruchter Bar-Ilan University Simon P. Sigué Athabasca University The relevance of transactional and relational trade variables in relational exchanges is now hygienic established in the merchandising literature.
However, the knowledge about their relative effectiveness and their best aggregate over beat remains very sparse. An analytical ascertain is proposed to help determine optimal decision rules for transactional and relational marketing efforts. Some of the main results are as follows: (a) If the trafficker benefits from the fu! ndamental interaction between the transactional marketing effort and buyers commitment, hence the sellers optimal decision rules change over time and depend on the level of the partners commitment. (b) Otherwise, the sellers optimal decision rules for the two types of marketing are immutable over time. (c) The seller should allocate more resources to relational marketing at the opening of a relational exchange and, afterward on,...If you want to consider a full essay, order it on our website: BestEssayCheap.com
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